Frequently asked questions

How do I download the files?

The files will be available for download once payment has been confirmed.

Where are my files?

The files will be available for download once payment has been confirmed. You will receive an email with a link to download them.

Can I request a file size that is not listed?

Yes, you can contact us at hi@landscapesbychiara.com.

Can I cancel my order?

Changes, returns, or cancellations are not accepted for instant download items. Please contact the seller if you experience any problems with your order.

Can I share the artwork with friends?

We are happy for you to print copies of the artwork you purchased to gift to your family or closest friends. However, sharing files or distributing our prints for resale or commercial purposes is strictly prohibited. You are not allowed to use, share, distribute, or reproduce our files for commercial use or resale in any form. You are also not permitted to use files to edit or modify them and then use them for commercial purposes or resale in any way.